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When Rx-to-OTC Switch Medications Become Generic 6/19/2008

There is little debate that the Rx-to-OTC switch movement (when a prescription drug is reclassified to nonprescription or OTC status) has caused major changes in the pharmacy marketplace. When the patent on a prescription medication expires, the manufacturer typically experiences a dip in profits due to emerging competition from generics.

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Generic Industry Outlook 6/19/2007

Pharmacies have an ever-growing number of generic suppliers that provide product selection and variety.

Mining Ban Unconstitutional 6/19/2007

The New Hampshire Legislature enacted a law that bans pharmacies, insurance companies, and similar entities from transferring or using prescriber-identifiable data for certain commercial purposes.

Whatever Happened to Customer Service? 2/20/2007

It seems a day doesn't go by that I don't ask myself "Whatever happened to customer service?" During the winter holidays when telephone, Internet, and store traffic was at an all-time high, a drop-off in customer service may be unacceptable, but it is understandable.

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